Tip 2: Update Asus Touchpad driver. To fix touchpad on Windows Asus, another feasible way is to update the Touchpad driver into the latest version in Asus on Window 10/8.1/8. Please follow the simple steps below to fix Asus touchpad issues. 1) Move to Asus Support Center, 2) Enter your Asus Model Name correctly. 3) Click Drivers & Tools options.
Was told by ASUS tech support that my ASUS X540LA Laptop Hardware is incompatible with the WIN 10 HOME Fall Creators Update. They said only the Anniversary Update was compatible ?
Can I load the drivers in a Compatibility mode to load these drivers to get around the alleged hardware incompatibility issue with the Fall Creators Update ?
I am currently running the Win 10 Home Build 1709 / 16299.334 build
I installed the ASUS Smart Gesture (Touchpad Driver) Version V4.0.12
http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win10/SmartGesture/SmartGesture_Win10_64_VER4012.zip?_ga=2.62106796.1647058788.1522680641-1709663977.1505867721 ATKPackage Version V1.0.0057
http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win10/ATKPackage/ATKPackage_Win10_64_VER100057.rar?_ga=2.57918762.1647058788.1522680641-1709663977.1505867721 Intel INF Update Driver Version V10.1.1.7
any thoughts would be appreciated thanks
I am cross-posting this from this thread
http://answers.microsoft.com/en-us/windows/forum/windows_10-desktop/touchpad-is-not-working-on-windows-10/a3bdb208-5e9b-4b2f-ba0a-7f992071c7da?page=3
![Asus Asus](/uploads/1/2/3/7/123751616/500967727.jpg)
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ELAN appears to be the manufacturer of the touchpad device used in various laptops such as ASUS and Lenovo.
http://www.emc.com.tw/eng/st_tpn_sp.asp
The ELAN tab (with a little red icon) appears on the Additional Options dialog for the touchpad device. If I'd thought on, I'd have taken a screenshot but it's too late for me to do that now. :)
This tab seems to be present for people with some makes of laptop with touchpad issues on Windows 10 and not others.
My speculation is that in my case and others, Windows has detected the device and installed generic drivers from the manufacturer of the device (Elan) rather than the manufacturer of the laptop (Asus, Lenovo et at). In these cases, removing the Elan driver and installing the laptop manufacturer's touchpad driver (or letting Windows find it) seems to fix the issue.
If you're on this thread you've probably googled 'touchpad not working on windows 10 upgrade', or something similar.
If you don't have an Elan driver tab then it may be that your laptop has a different make of touchpad or that windows found another driver that doesn't add its own tab. Either way, if just enabling the device doesn't sort the problem then removing the existing drivers and letting windows search for a driver seems to fix it in many cases. This should be a fairly safe operation but it does need a certain level of tech savvy, and will require admin access to your machine.
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In any event I'm just sharing what worked for me, which was removing the Elan drivers and letting windows find the Asus ones, but I don't know if you can do that from the add/remove programs screen in Windows. You might have to go into Mouse and find the device (think it might be the Hardware tab). Basically find the button for Uninstall the driver.
However I found this link here which suggests the best way might be to d/l and install Asus Smart Gesture first.
http://ivanrf.com/en/asus-smart-gesture-and-windows-10/